Emergency Info

Emergency Numbers in Japan

Save these in your phone today. Calls to 110 and 119 are free from any phone. Speak slowly; interpretation support is available in many areas — you can say your language in English (e.g. “English, please”).

Making an emergency phone call in Japan

In a life-threatening emergency

Call 110 for police or 119 for fire and ambulance. State your location first, then what happened.

110

Police

Crimes and accidents.

119

Fire & Ambulance

Fires and medical emergencies.

⚠️ Service availability, hours, and language support may vary by region. The #7119 and #8000 advice lines are not available everywhere. Always check your local municipality's website and follow official instructions during an emergency.
Calling for fire and ambulance services in an emergency

How to make an emergency call

  1. Dial the number. Calls to 110 and 119 are free.
  2. Say your location (address or a nearby landmark) first.
  3. Say what happened: “kaji” (fire), “kyukyu” (ambulance), or describe in English.
  4. If you need English, say “English, please.” Stay on the line.
Preparing key information for a medical emergency

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